CITP Active openings
January 10, 2012
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CITP-502 Triage Phone Support contractors 5 + openings
Location: Wilkesboro, NC
Ideal pay rate - $11-12/hr w2
Tier 1 call escalation position based in Wilkesboro, NC. Position is for one year with likely extension. Hourly pay rates are $11-12/hr and candidates will work 4 day or 5 day shifts (40 hours per week). Any certs are beneficial (MCP, A+) and previous experience in a high volume call center is highly desired. Must be flexible with scheduling, currently covering the following days and hours – 7 days per week, 6am – 10pm daily
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CITP-504 Software Configuration Management - Manager/Leader
Location: Mooresville, NC
Department: LTC Quality Center
Software Configuration Management manager/leader – looking for someone who has had experience bringing in the SCM process to companies for the first time. Today client has CVS (I don’t want someone who has CVS experience). Client is looking at packages from IBM, CA, and Serena. Need someone with IBM or Serena experience, that would be a plus. Looking for someone who can help build in the SCM processes, integrate this with client environments build out- and assist in building a strategy for moving client code from dev to QA and then QA to production.
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CITP-605 Test Data Management Manager/Lead
Location: Mooresville, NC
Department: LTC Quality Center
Test Data Management manager/lead –
Clientis looking for someone who has extensive experience in setting up and maintaining test data management processes for companies. Looking specifically for folks who have experience in setting up production like systems, building in data privacy, securing the data so its not customer specific data or private data. Has experience with Test Data Management (TDM) tools (things like Informatica, IBM Optim, Infosys tools, etc). Client needs someone who has had experience in starting up TDM processes for companies.
Client doesn’t have a formal process for this and would like to build it out using the new team
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CITP-606 Title: Analyst / Project Coordinator Location: Mooresville, NCDuration: thru 2011Skills and Experience: 1. High skill level in MS Project 2007 and MS Project Server 2007 to handle support calls regarding project work plans and project server data
2. Must be knowledgeable in PWA specifically in the areas of Project Center, Resource Center and Data Analysis views
3. Highly organized and administratively process-oriented
4. Able to document step by step procedures, using MS Word effectively
5. Able to take ownership of tasks, completing and reporting back on progress
6. Strong verbal and written communication skills. Must be able to communicate effectively and confidently with users, team members and management.
7. Able to work in fast-paced, high-stress, constantly changing volatile atmosphere
8. Consultative abilities to coach others in tool set users
9. BA/BS Degree, in a technology related field or other degree preferred
10. Strong understanding Project Management principles
11. Command Working Knowledge of full Microsoft Office Suite – including Word, Excel, PowerPoint, Outlook, & SharePoint
Responsibilities: 1. Monitor and administer departmental mailbox responding to MS Project and Portfolio process questions and issues
2. Monitor and administer Project Server Proposal Queue (Process used to create new Projects and Programs in Project Server and associated SharePoint Sites)
3. Provide 2nd tier to support for IT Service Desk for MS Project 2007, MS Project Server 2007, and SQL Server Reporting Services
4. Provide consultation on best practices and troubleshooting of MS Project work plans
5. Process Weekly IT Reports on IT Programs and Projects’ status, measurement metrics, etc.
6. Provide walk up, phone, IM, and email customer support
7. Initiate and implement process improvement procedures regarding IT Portfolio Support.
Scope and Additional Information: The resource’s primary focus will be to provide MS Project 2007 and MS Project Server 2007 support in handling support calls and IT weekly reporting. Having Clarity knowledge is a plus.
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CITP-607 Project Name: Enterprise Content Management Program
Physical Location: Mooresville, NC
Estimated Start Date: ASAP
Estimated End Date: 3/31/2012
Role: Project Manager
# of Resources: 1
Skills and Experience:
• 3 – 5 years of project management experience.
• Experience managing data/content migration project(s)
• Experience with WEB content publishing
• IBM WCM experience is desired
• Ability to interact with business partners to ensure that the project is meeting the customer’s expectations
• Ability to independently navigate the organization and escalate issues as necessary
• Ability to manage multiple priorities within established timelines
• Team player
Responsibilities:
• Develop project plans to track activities/initiatives using MS Project & MS Project Server
• Manage resource allocations and financial budgeting
• Facilitate weekly staff meetings with the Web Content Management (WCM) team to monitor progress and manage project activities
• Manage the development of Business Requirements and Solution documents
• Manage and forecast resources to support the project
• Work with business teams to prioritize migration work
• Manage issues and risks related to the project
• Know when to seek advice and escalate issues to management
• Provide weekly status progress reports to management
Scope and Additional Information:
• Excellent communications skills
• Knowledge of Project Management methodologies and tools
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CITP-608 Project Name: IWE Connections 3.01 Upgrade
Physical Location: Mooresville, NC
Estimated Start Date: ASAP
Estimated End Date: 3/2/2012
Role: Business Analyst
# of Resources: 1
Skills and Experience:
BA Skill set - requirements documentation, BRDs, BSDs, good business interaction skills
Responsibilities:
BRDs, BSDs, working closely with the PM, technical lead and business contacts
Scope and Additional Information:
This to assist with upgrading the IBM Lotus Connections software tool from 2.5 to version 3.01.
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CITP-609 Project Managers
Location: Mooresville, NC
# of resources – Multiple
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CITP-801 Senior Business Analyst
Project Name: SP11 Centralized Communications and Document Management
Location – ITSC – Mooresville, NC
# of Resources: 1
Skills and Experience:
BA/BS Degree, in a technology related field or other degree preferred
• 4-6 years experience analyzing and defining requirements for business applications
Strong verbal and written communication skills. Must be able to communicate effectively and confidently with users, team members and management.
• Must be flexible and willing to undertake a wide variety of challenging tasks.
• Strong facilitation skills. Must be able to elicit requirements from various personalities across organizational and geographical boundaries
• Proven experience at driving consensus across multiple stakeholders
• Process driven analysis skills and a background in various requirements elicitation methods
Responsibilities:
• Business requirements definition document creation
• Requirements Gathering
• Use/Test Case definition
• Business Solution Definition
• Coordinate cross functional team activities.
• Development of process flow diagrams
• Assist in IT Solution definition
•Identify, track, manage and resolve project issues
•Analysis and Execution of Project deliverables
•Create project specific communications
•Conduct issue and risk resolutions mitigation meetings
•Develop GAP analysis and detailed requirements
•Assist with technical design
Scope and Additional Information:
This BA will be responsible for developing business requirements and related business rules based on program needs.
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CITP-803 .net designer
Title: .net designer with Sitecore experience
Location: Springfield, MA
Duration: 6+ months
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CITP-804 JAVA Tech Lead
Location: Mooresville, NC
Duration: 6 months
Must have experience in a tech lead capacity overseeing a group of developers, prefer candidates that have previous retail experience
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CITP-805 JAVA Developers
Location: Mooresville, NC
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